Trap Bar Training Q & A - The Original Gerard Trap Bar

Gerard Trap Bar Q & A

Question: My credit card was declined when I tried to order, what should I do?

Answer:

Our system may decline your credit card for several reasons such as invalid funds, foreign orders, or incorrect entry. On the other hand, once in a great while our system may decline a perfectly valid credit card for no reason. Regardless, if you should receive a "Declined" notice when placing an order for any reason, please do not keep attempting orders. When the order attempt is "Declined" no actual transaction has taken place and no money has been taken out of your account.

The best and easiest thing to do would be to contact us via phone or email as soon as possible after your order attempt. We can then complete the order process on our end without any problems in most cases.

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Gerard Trap Bar Ordering, Payment & Shipping Q & A

1. Can I order by telephone or fax?

2. How do I place an order via snail mail?

3. Which methods of payment do you accept?

4. I am currently located outside the US, how can I place an order?

5. My credit card was declined when I tried to order, what should I do?

6. What service do you use to ship your products?

7. Which credit cards do you accept?

8. I have emailed you several times requesting information and have not received a reply, what should I do?

9. What is a "business day"?

10. How long after I place my order can I expect my Gerard Trap Bar to arrive?

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