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Gerard Trap Bar Q & A

Question: I have emailed you several times requesting information and have not received a reply, what should I do?

Answer:

All customer service related questions are answered within 48 hours.
If you have tried to contact us and have not received a reply, please give us a call at 1-800-978-0206, and one of our trained staff members will be happy to answer your question and take your order over the phone.

On occasion, there may be an email delivery problem and if you have not received an answer to your customer service related question, please contact us by clicking here, and we will get back to you as quickly as possible.

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Gerard Trap Bar Ordering, Payment & Shipping Q & A

1. Can I order by telephone or fax?

2. How do I place an order via snail mail?

3. Which methods of payment do you accept?

4. I am currently located outside the US, how can I place an order?

5. My credit card was declined when I tried to order, what should I do?

6. What service do you use to ship your products?

7. Which credit cards do you accept?

8. I have emailed you several times requesting information and have not received a reply, what should I do?

9. What is a "business day"?

10. How long after I place my order can I expect my Gerard Trap Bar to arrive?



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